{"id":2279,"date":"2026-02-28T23:42:01","date_gmt":"2026-02-28T23:42:01","guid":{"rendered":"https:\/\/hexa-cc.com\/?page_id=2279"},"modified":"2026-04-07T08:02:36","modified_gmt":"2026-04-07T07:02:36","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/hexa-cc.com\/de\/refund-policy\/","title":{"rendered":"R\u00fcckerstattungsrichtlinie"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2279\" class=\"elementor elementor-2279\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b0dfbe3 e-flex e-con-boxed e-con e-parent\" data-id=\"b0dfbe3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7193fb2 elementor-widget elementor-widget-heading\" data-id=\"7193fb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">R\u00fcckerstattungsrichtlinie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-36fa0f8 e-flex e-con-boxed e-con e-parent\" data-id=\"36fa0f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-707f94d elementor-widget elementor-widget-heading\" data-id=\"707f94d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Digital Nature of the Product<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ec0481 elementor-widget elementor-widget-text-editor\" data-id=\"4ec0481\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All products sold are digital and delivered electronically.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f50cd16 e-flex e-con-boxed e-con e-parent\" data-id=\"f50cd16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b84852 elementor-widget elementor-widget-heading\" data-id=\"2b84852\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Immediate Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7af3e09 elementor-widget elementor-widget-text-editor\" data-id=\"7af3e09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Upon purchase, the product is made available for download or access.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-699a3ba e-flex e-con-boxed e-con e-parent\" data-id=\"699a3ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2fab41 elementor-widget elementor-widget-heading\" data-id=\"c2fab41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Waiver of Withdrawal Right<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ff5e92 elementor-widget elementor-widget-text-editor\" data-id=\"4ff5e92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>By completing the purchase and consenting to immediate delivery, the customer acknowledges that the statutory right of withdrawal under EU consumer law is lost once access or download begins.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7b2f28 e-flex e-con-boxed e-con e-parent\" data-id=\"e7b2f28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb695e4 elementor-widget elementor-widget-heading\" data-id=\"cb695e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Refunds<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6347510 elementor-widget elementor-widget-text-editor\" data-id=\"6347510\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Due to the nature of digital products, refunds are not provided once the product has been accessed or downloaded.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bac49d1 e-flex e-con-boxed e-con e-parent\" data-id=\"bac49d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-358fc9f elementor-widget elementor-widget-heading\" data-id=\"358fc9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Exceptional Circumstances<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eaabff6 elementor-widget elementor-widget-text-editor\" data-id=\"eaabff6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Refund requests may be reviewed on a case-by-case basis in cases of:<\/p><ul><li>Duplicate payment<\/li><li>Technical failure preventing access<\/li><li>Proven billing error<\/li><\/ul><p><br \/>Requests must be submitted within 7 days of purchase to: office@hexa-cc.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e46019d e-flex e-con-boxed e-con e-parent\" data-id=\"e46019d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c3b4b7 elementor-widget elementor-widget-heading\" data-id=\"4c3b4b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mandatory Rights<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5933a1d elementor-widget elementor-widget-text-editor\" data-id=\"5933a1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Nothing in this policy limits rights granted under applicable consumer protection law.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund Policy Digital Nature of the Product All products sold are digital and delivered electronically. Immediate Delivery Upon purchase, the product is made available for download or access. Waiver of Withdrawal Right By completing the purchase and consenting to immediate delivery, the customer acknowledges that the statutory right of withdrawal under EU consumer law is [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2279","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hexa-cc.com\/de\/wp-json\/wp\/v2\/pages\/2279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hexa-cc.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hexa-cc.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hexa-cc.com\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hexa-cc.com\/de\/wp-json\/wp\/v2\/comments?post=2279"}],"version-history":[{"count":19,"href":"https:\/\/hexa-cc.com\/de\/wp-json\/wp\/v2\/pages\/2279\/revisions"}],"predecessor-version":[{"id":3520,"href":"https:\/\/hexa-cc.com\/de\/wp-json\/wp\/v2\/pages\/2279\/revisions\/3520"}],"wp:attachment":[{"href":"https:\/\/hexa-cc.com\/de\/wp-json\/wp\/v2\/media?parent=2279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}